ONLINE RETURN POLICY
Please contact us at email@example.com before mailing an item back to us, and adhere to the policy below.
12 Magazine Street
Charleston, SC 29401
Online returns for full-price merchandise must be postmarked within 5 days of the date of delivery. All items must be unworn with original tags and/or packaging and show no signs of use or damage. If the merchandise has been worn, altered or damaged, or is otherwise not acceptable for return, we will send it back to you. Jewelry, candles, and personal care items (perfume, lotion, incense, etc.) are non-refundable.
All discounted items are final sale. No returns of sale merchandise will be accepted, so please reach out to us before placing your order if you have fit questions.
We are a small shop with limited inventory and we hope to encourage purchasing with intent to keep. We have measurements in our product descriptions and are happy to help with fit questions. Orders from customers with recurrent returns may be refused at our discretion.
IN STORE RETURN POLICY
In-store purchases may be exchanged or returned for store credit within 5 days. All items must be unworn with original tags and/or packaging and show no signs of use or damage. Jewelry and personal care items (perfume, lotion, incense, etc.) are non-refundable. Store credits are good for one year from the date of issue.
All discounted items are final sale. No returns of sale merchandise will be accepted.
Once we receive the returned item(s), we will process them in the order that they are received. We do not process refunds before we have received and inspected the returned merchandise.
Refunds will be credited to your original form of payment, less any shipping charges. You will receive an email confirmation when your refund is issued. It may take up to 10 business days for the credit to post to your account statement.