Refund policy
ORDERS
Please check all measurements in the product description before placing your order. If you are unsure about your size, email us at info@shopworthwhile.com and we will help you. We recommend measuring a garment in your closet that fits you well and using that as a guide.
Store credit and gift certificates cannot be used on the website. If you have a store credit or gift certificate, call or email the shop to make a purchase. We are unable to retroactively apply these credits to an online order.
We do not offer price adjustments on past purchases in the event of markdowns or promotions, or price matching with other shops and/or online retailers.
Orders will not be cancelled once they are placed.
WORTHWHILE is a small shop with a limited inventory. If we are sold out of an item you are interested in, you can sign up for an email notification by clicking the "notify me" button under the product description. Should the item be restocked, an automated email will be sent.
We reserve the right to refuse orders from customers with recurrent returns.
For information regarding Shipping, see our Shipping Policy.
All sale items, discounted items, and sales from promotions are final sale. Fragrances, home/body products, socks, and jewelry are final sale. No returns of these items will be accepted.
Eligible items for return must be unworn with original tags and/or packaging and show no signs of use, alteration, or damage. Items not acceptable for return, or returned without authorization, will be returned to you at your expense.
All authorized returns must be mailed within 5 days of delivery confirmation. Any requests or returns falling outside of this time frame will not be accepted and you will be informed of this by email.
Please contact us at info@shopworthwhile.com for approval and to obtain a return label that will be emailed to you.
A flat return shipping fee of $25 will be deducted from your refund. This covers the cost of return shipping + a small restocking fee.
Due to the transit time and shipping cost, we are unable to accept exchanges or returns for purchases made by customers outside of the continental United States. Please contact us if you have any questions regarding sizing and fit.
Once we receive the returned item(s), we will process them in the order that they are received. We do not process refunds before we have received and inspected the returned merchandise. Refunds will be credited to your original form of payment, less the $25 return shipping fee. You will receive an email confirmation when the refund is issued. It may take up to 10 business days for the credit to post to your account statement.
RETURN POLICY FOR IN-STORE PURCHASES
Non-discounted in-store purchases may be exchanged or returned for store credit within 5 days. All items must be unworn with original tags and/or packaging and show no signs of use or damage. Fragrances, home/body products, socks, and jewelry are final sale. No returns of these items will be accepted.
All discounted items are final sale. No returns of sale merchandise will be accepted.
Store credits are good for one year from the date of issue.